English translation for convenience. If there is any difference, the Hebrew version prevails. Hebrew version
Privacy Policy — Team in a Box
Version 1.1
In short: The name and email you gave when entering the free tool are stored by us and by the email service provider. The package the tool built is also stored by us, and the email service provider sends you a personal link to it by email. It is not sent to Claude, unless you ordered the First Content Kit: in that case, the answers you filled in the tool are sent to Claude to write the kit. Marketing emails are sent only if you ticked the box, and you can unsubscribe at any moment. The free tool does not use artificial intelligence. The premium service questionnaire and the questions to the support assistant are processed by Anthropic's Claude, which does not train models on them. We do not sell information. For any question: hello@getteaminabox.com.
1. Who is responsible for the information
The party responsible for the information collected on the website and in the services of "Team in a Box" (the controller of the database, and for the purposes of data protection law in the European Union and the United Kingdom also the "data controller") is the operator of the "Team in a Box" service ("we").
- Email for privacy matters: hello@getteaminabox.com.
- We operate from outside Israel and mainly serve customers in Israel. Therefore the following may apply to us: Israel's Protection of Privacy Law and, for users from the European Union and the United Kingdom, also the GDPR.
- Purchasing the program: The checkout is operated by Polar Software Inc., which is the Merchant of Record. Polar is independently responsible for the information it collects at checkout, under its own privacy policy (polar.sh/legal/privacy). See section 2.3.
2. What information we collect
2.1 Information you provide in forms
- Registration, purchase and account: name, email address, and any details you choose to provide.
- The free tool (Agent Team Generator): On your first entry we receive your name and email address, and whether you ticked that you want to receive the video series and updates. We also store when, and from which form, you gave your consent, and what was written next to the box. What you write inside the tool is stored in your browser, and a copy of it is also stored by us, so that the personal link in the email opens the package the tool built for you on any device. The mailing system (MailerLite) receives the personal link, the business name and the business type, and, if you chose "I don't have a business yet", also the names of the three ideas. It is not sent to Claude, unless you ordered the First Content Kit: in that case, the answers you filled in the tool are sent to Claude to write the kit. The email with the package contains no advertising. We keep it for 12 months from sending.
- The thank-you page after a purchase: It has a separate box, not pre-ticked: "Want to receive offers for graduates?". If you ticked it, we store when you ticked it, on which page, and what was written next to the box. Offers for graduates by email (for example the Agents Club and the upgrade to Pro) are sent only to those who ticked the box.
- The fit questionnaire for the "We Build Your Business" service (before payment): your answers. If you were not accepted, the information will be deleted within 30 days, unless you asked us to keep it.
- The onboarding questionnaire for the "We Build Your Business" service (after payment): detailed information about your professional background, business, audience, assets, goals, available time and budget, and also about your tone and style. If you choose: voice recordings (if you answer by voice), a voice sample for creating narration in your voice (only with separate written consent, see section 3A), and files you attach. The questionnaire may also include information about other people, such as testimonials from your customers. See section 5A.
- Support requests: the content of the request and your contact details.
- The support assistant in the program: the questions you asked, the assistant's answers, the time of the conversation, and the account from which they were asked. Conversations are kept by us for 90 days. The operator occasionally reads a small sample of conversations to improve the assistant.
- The discussion area: your display name and anything you post in it. What you post in the discussion area is visible to the other participants.
2.2 Emails
- Your email address, and also the record of your consent: when you gave it, from which form, and what was written next to the box.
- If you subscribed to a mailing list: open and click data. The email service provider collects it using a tiny image and tagged links inside the email. You can block image loading in your email program.
- Service emails (for example the package from the tool, a purchase confirmation or access details) are sent even if you did not subscribe to the mailing list, and they contain no advertising.
- Correspondence with us by email.
2.3 Payments
- The program (Basic and Pro), the upgrade and the Agents Club: Payment is made with Polar Software Inc. (USA), which is the Merchant of Record, and under its independent responsibility. Polar and its payment processor (Stripe) receive the card details. We do not receive or store your credit card details. From Polar we receive: name, email, what was purchased, amount, country (for VAT purposes), the status of the payment and of refunds, and the affiliate code through which you arrived (if you arrived through an affiliate).
- The First Content Kit (sold in English and in French from 25 October 2026): Payment is made with Polar Software Inc. (USA), which is the Merchant of Record, collects the VAT, and acts under its independent responsibility. Polar and its payment processor (Stripe) receive the card details. We do not receive or store your credit card details. From Polar we receive: your email, the order number, what was purchased (the kit) and in which language, the amount, the status of the payment and of refunds, and the affiliate code through which you arrived (if you arrived through an affiliate). Full refund within 14 days of purchase, no questions asked; the refund is made through Polar. To write the kit, the answers you filled in the free tool are sent to Claude (see section 3). The kit we wrote for you is kept by us for 12 months, so that the link to it keeps working, like the package from the free tool. The purchase information is kept for 7 years from the end of the tax year, for tax and accounting purposes (see section 6).
- The "We Build Your Business" service: Payment is made through Stripe. In this case we are the seller, and the payment provider processes the card details on our behalf. Here too, we do not receive the card details.
2.4 Technical information, browser storage and measurement
- Technical information: The website is hosted only on Cloudflare. When you browse the website, Cloudflare automatically receives your IP address, your browser and device type, the page viewed, where you came from and when. This is needed to display the website and to protect it from attacks and bots.
- Measurement: We use Cloudflare Web Analytics, which counts visits without cookies and without identifying you personally.
- Fonts: The fonts on the website are stored by us and loaded from the website itself, not from Google's servers.
- Storage in your browser: The free tool stores in your browser what you entered and the result, and also your name, your email and whether you signed up for the series, so that you don't have to fill them in again. You can delete this information by clearing the site data in your browser.
- A link from one of our affiliates: If you arrived through an affiliate's link, the affiliate's identifier is stored in your browser for 60 days, in order to attribute the purchase to that affiliate.
- Necessary cookies: in the program area, to keep you logged in.
- We have no advertising pixels or advertising cookies. If we add any, we will update the policy and ask for your consent in advance.
- Affiliate links to other tools: When you click such a link, the third party's website may place its own cookie, under its own policy.
3. Processing with artificial intelligence (Anthropic's Claude)
Some of our services operate with the help of artificial intelligence models, including Claude by Anthropic. This is what actually happens:
- The free tool runs in your browser from fixed templates, without artificial intelligence and without Claude. What you enter in it is not sent to Anthropic. The package the tool built is stored only by us, and MailerLite receives only what is needed to email you a link to it.
- The First Content Kit ($5): If you ordered it, the answers you filled in the free tool (business name, business type, tone of voice, etc.) are sent to Claude to write the kit. Your email and payment details are not sent.
- The onboarding questionnaire of the premium service and the questions to the support assistant are sent for processing by Claude, in order to produce the result for you (an analysis, deliverables or an answer).
- Anthropic PBC (USA) processes the information on our behalf, as a data processor, under its commercial terms and its data processing agreement. Under these terms, Anthropic does not train models on this information. It usually deletes the inputs and the answers within 30 days. There are exceptions: information that its systems flagged as violating its usage policy may be kept for up to two years, and longer retention may apply as required by law. The information is processed in the United States.
- In the "We Build Your Business" service — a person from the Team in a Box team reads and approves the deliverables that the artificial intelligence produces.
- Do not enter sensitive information unless there is a real need for it. By this we mean medical information, information about sex life or sexual orientation, political opinions or religious beliefs, origin, criminal record, identity numbers, passwords, credit card or bank account details, and detailed financial information, yours or other people's. If you have given us such information, we will use it only for the service you requested.
- We do not make decisions that have a legal or material effect on you solely by automated means. The support assistant does not decide on refunds, charges or access.
3A. Voice recordings and narration in your voice (premium service)
- If you choose to answer the questionnaire with a voice recording, the recording and its transcript will be used only to understand your answers.
- The computer-generated narration in our videos, and in the videos of premium customers who chose computer-generated narration, is produced in Google AI Studio, with the ready-made voice "Koda". For this purpose the script text is sent to Google.
- Voice cloning (narration in your own voice), if we offer it, will be done only after you consent to it separately and in writing.
- The cloned voice will be used only for your deliverables, will not be passed on to anyone else, and will be deleted by us and by the provider at the end of the project, unless you request otherwise in writing. You can withdraw your consent at any moment.
4. Why we use the information
| Purpose | What information | Must it be provided? | Legal basis (for users in the European Union and the United Kingdom) |
|---|---|---|---|
| To open the free tool for you and send you the package | Name, email, the package | Yes. Without them the tool does not open | Performance of the service you requested (contract) |
| To send you the video series and updates (marketing) | Name, email, consent record, open and click data | No. Only if you ticked the box | Consent |
| To send you offers for graduates by email (the Agents Club, the upgrade to Pro) | Name, email, consent record | No. Only if you ticked the box on the thank-you page | Consent |
| To provide the program or service you bought | Purchase details, account, answers | Yes, for the service | Contract |
| Artificial intelligence processing in the questionnaire and the assistant | Answers and questions you entered | Not mandatory, but without them we cannot provide the service | Contract |
| Support and replying to requests | Requests and correspondence | — | Contract or legitimate interest |
| Security, prevention of fraud and bots | Technical information | — | Legitimate interest |
| Improving the website | Aggregated measurement data, without personal identification | — | Legitimate interest |
| Improving the support assistant | A small sample of conversations with the assistant, read by the operator | — | Legitimate interest |
| Accounting, tax, affiliate commissions and disputes | Purchase details, affiliate code, correspondence | Yes, as required by law | Legal obligation and legitimate interest |
| An anonymous story of a "We Build Your Business" customer | A summary without identifying details | No | Consent |
You are not legally required to provide us with information. Providing information depends on your will and your consent. If you do not provide information marked "Yes", we will not be able to provide you with that service.
We do not sell personal information, and we do not share it for targeted advertising.
5. Who we share with
Only with providers that help us operate the service, and only to the extent necessary. Each provider is bound by contract to protect the information and to use it only for us.
| Provider | Role | Location | Status |
|---|---|---|---|
| Polar Software Inc. | Checkout, receipts, VAT, refunds | USA | Independent controller (the Merchant of Record) |
| Stripe, Inc. | Payment for the "We Build Your Business" service | USA | Processor on our behalf |
| MailerLite | Mailing lists and sending emails, including the email with the package from the free tool | European Union | Processor on our behalf |
| Cloudflare, Inc. | Website hosting, bot protection, cookieless measurement, the server and database of the program and the discussion area | USA and servers around the world | Processor on our behalf |
| Anthropic PBC | Artificial intelligence processing: writing the First Content Kit (only if you ordered it), the premium questionnaire and the support assistant | USA | Processor on our behalf |
| The email inbox that receives requests sent to hello@ | USA and other countries | Processor on our behalf | |
| Google (Google AI Studio) | Producing computer-generated narration for videos, including the videos of premium customers | USA and other countries | Processor on our behalf |
| Cloudflare, Inc. (our tracking system) | Attributing purchases to affiliates and calculating commissions. Only an encrypted code of the email is stored, not the email itself | USA and servers around the world | Processor on our behalf |
| An affiliate who referred you | Receives only aggregated information (number of sales and amount), not your details | — | — |
| Authorities | If we are required to by law | — | — |
5A. Information about other people
- If you give us information about other people, for example customer testimonials, names or screenshots, you confirm that you are allowed to provide it and to use it for the purpose of the service.
- Do not give us mailing lists or customer lists with contact details. We do not need them, and we will delete them if they reach us.
- In the "We Build Your Business" service, with respect to information about your customers, you are the controller, and we process it for you and according to your instructions.
5B. Transfer of information outside Israel and outside the European Union
We operate from outside Israel, and our providers operate in the United States and in the European Union. Therefore your information is transferred outside Israel, and if you live in the European Union or in the United Kingdom, also outside those areas.
- From Israel: We transfer information only to providers that have undertaken to us in writing, in a data processing agreement, to take security measures and not to transfer the information onward except in accordance with the agreement, in accordance with Israel's Protection of Privacy (Transfer of Data to Databases Abroad) Regulations, 5761-2001.
- From the European Union and the United Kingdom: The transfer is made under an adequacy decision (for example regarding Israel), or under the European Union's standard contractual clauses and their UK addendum, which are included in our providers' data processing agreements. You can request a copy by contacting us.
6. How long we keep information
| Type of information | Retention period |
|---|---|
| Name and email from entering the tool, without subscribing to the mailing list | 12 months from your last entry, or until you ask for deletion |
| The package sent to you by email from the tool | 12 months from sending |
| The content kit written for you | 12 months from writing, so that the link keeps working |
| Mailing list (with consent) | Until you unsubscribe. An address that has not opened any email for 24 months will be removed. After removal we will keep only the email address and the date of removal, so as not to send to it again |
| Record of consent to marketing emails | 7 years from the last email sent, for protection against claims |
| Fit questionnaire of someone not accepted to the premium service | 30 days, unless you asked us to keep it |
| Onboarding questionnaire, recordings and customer materials in the premium service | 12 months from the end of the support month. Voice sample for cloning: deleted at the end of the project, unless you agreed in writing to a different period |
| Account in the program | As long as you have access, and up to 24 months from the request to close the account |
| Conversations with the support assistant | 90 days with us. With Anthropic up to 30 days (see section 3) |
| Support requests by email | 24 months. A request related to a payment, a refund or a dispute is kept with the purchase information |
| Posts in the discussion area | Until you delete them or ask us to delete them |
| Purchase information, refunds, cancellations and affiliate commissions | 7 years from the end of the tax year, for tax and accounting purposes. If there is a tax audit, a dispute or a claim: until the proceeding ends |
| Transaction documents in the "We Build Your Business" and "Gold" services (order, stage approvals, receipt, refund) | 7 years from the end of the tax year |
| Affiliates' details, the affiliate agreement and the documents of payments to them | 7 years from the end of the tax year in which the last payment was made |
| Measurement data | Aggregated and without personal identification. Kept according to Cloudflare's default |
At the end of the period the information is deleted or made anonymous.
7. Your rights
For all users:
- Access: to ask to see the information we hold about you (section 13 of Israel's Protection of Privacy Law).
- Correction: to ask to correct information that is wrong, incomplete or not up to date (section 14).
- Removal from marketing emails: to ask us to stop sending you marketing and to delete you from the mailing list (section 17F of Israel's Protection of Privacy Law, and section 30A of Israel's Communications Law). Every marketing email has an unsubscribe link.
- Deletion: to ask to delete your information. We will delete it, except for information we are required to keep by law (for example purchase information for tax purposes).
- Withdrawal of consent: at any moment, without affecting the lawfulness of what was done before.
For users in the European Union and the United Kingdom, in addition: restriction of processing, objection to processing based on legitimate interest, and receiving the information in a common format (portability).
How to contact us: by email at hello@getteaminabox.com. We will reply within 30 days. To make sure the information is not given to another person, we will ask you to confirm the request from the email inbox registered with us.
Complaint: You can complain to the Privacy Protection Authority at Israel's Ministry of Justice (gov.il/en/departments/the_privacy_protection_authority). Residents of the European Union can complain to the supervisory authority in their country, and residents of the United Kingdom to the ICO.
8. Security
We take reasonable measures to protect the information, including encryption of traffic, access restriction, and the use of providers with accepted standards. Access to the information is limited to the operator and up to two other people who work with him, with two-factor authentication on all accounts. No method is completely secure. If a serious security incident occurs that concerns your information, we will report to the authorities as required by law, and notify you when this is required.
9. Minors
The service is intended for people aged 18 and over, and in the forms we will ask you to confirm this. If we find out that someone who gave us information is not yet 18, we will delete the information.
10. Changes to the policy
We will update the policy from time to time. The date of the last update appears at the bottom of the page. We will give notice of a material change by email at least 14 days before it takes effect. If the change concerns a new use of information, we will ask for your consent again.
11. Contact
Team in a Box · hello@getteaminabox.com
Last updated: 23 October 2026